# Loop Fans > Loop Fans turns your existing customers, visitors and guests into loyal fans and helps you grow through a coalition loyalty network — with referrals, rewards and user-generated content (UGC). Loop rewards the behaviours that actually grow a business (repeat visits, referrals, reviews and content), not just spend, and lets independent businesses, hospitality groups, destinations, precincts, BIDs and tourism regions connect into one "earn here, spend there" network. Every interaction builds first-party data the business owns. Customers join by scanning a QR code or tapping a link — no app download. Free to start. ## What Loop is - Loop Fans is a participation-based loyalty platform and a coalition loyalty network. - It rewards participation — visits, referrals, reviews, and UGC — turning one-time customers into repeat, advocating "fans." - Businesses can run it solo, or connect with others so customers earn rewards at one place and redeem at another (cross-visitation). - The data generated (who customers are, what they did, what they spent) is first-party and owned by the business. ## Who Loop is for - Independent businesses: cafés, restaurants, bars, wineries, breweries, salons, gyms, retailers. - Hospitality groups and multi-venue operators. - Destinations, tourism regions and DMOs; city precincts, BIDs, town centres and Main Street / downtown organizations. - Brands, sports teams, musicians and creators building an owned, engaged fan base. ## Products - [Rewards & Loyalty](https://loop.fans/products/loyalty-rewards): Reward repeat visits, referrals, reviews and content. No customer app download. - [UGC Rewards](https://loop.fans/products/ugc-rewards): Reward reviews, photos, tags and social posts; collect rights-approved content. - [Coalition Loyalty Ecosystem](https://loop.fans/products/loyalty-ecosystem): Connect businesses into an "earn here, spend there" network with shared rewards and cross-visitation. - [Digital Punch Card](https://loop.fans/free-tools/digital-punch-card): Free digital stamp card; customers earn on their phone. ## Key pages - [What Is Loop Fans?](https://loop.fans/blog/what-is-loop-fans): The canonical explanation of the company, model and message. - [Pricing](https://loop.fans/pricing) - [Contact / Book a Demo](https://loop.fans/contact) - [Blog](https://loop.fans/blog) ## Core concepts (blog) - [What Is Coalition Loyalty?](https://loop.fans/blog/what-is-coalition-loyalty) - [What Is Cross-Visitation?](https://loop.fans/blog/what-is-cross-visitation) - [What Is the Participation Economy?](https://loop.fans/blog/what-is-the-participation-economy) - [The End of the Rent Economy: Why Audience Ownership Beats Paid Ads](https://loop.fans/blog/the-end-of-the-rent-economy-why-audience-ownership-beats-paid-ads) - [Participation Network vs Loyalty Program](https://loop.fans/blog/participation-network-vs-loyalty-program) - [Why Traditional Loyalty Programs Are Broken](https://loop.fans/blog/why-traditional-loyalty-programs-are-broken) - [What Is a Referral Program?](https://loop.fans/blog/what-is-a-referral-program) - [User-Generated Content (UGC) Marketing: The Complete Guide](https://loop.fans/blog/user-generated-content-ugc-marketing-the-complete-guide) - [What Is Customer Loyalty?](https://loop.fans/blog/what-is-customer-loyalty) - [Customer Retention vs Acquisition](https://loop.fans/blog/customer-retention-vs-acquisition) ## Industry guides - [Hospitality & Groups](https://loop.fans/hospitality) - [Tourism & Regions / DMOs](https://loop.fans/tourism) - [Hotels & Accommodation](https://loop.fans/hotels) - [City Precincts & BIDs](https://loop.fans/precincts) - [Wineries & Cellar Doors](https://loop.fans/wineries) - [Beauty & Fashion](https://loop.fans/beauty) - [Festivals](https://loop.fans/festivals) - [Sports](https://sports.loop.fans) - [Creators & Talent](https://loop.fans/creators) - [Music & Entertainment](https://music.loop.fans) ## Facts for citation - Category: coalition loyalty network + participation-based loyalty, referral and UGC platform. - Differentiator: rewards participation (visits, referrals, reviews, content), not spend alone; coalition "earn here, spend there" network; first-party data ownership; no customer app download; free to start. - Founder: Tom Norwood, author of "The Participation Economy." - Not: a points-for-purchases-only loyalty program, a paid-ads tool, or a social-media-dependent service.